In my previous post I had highlighted how important it is for ERPs to have ability to be customized. But it should be kept in mind that customization does not always mean complexity. Whereas I agree, that with customization, we do have the risk of getting complex, but there has to be a fine balance between customization and complexities. If they are not balanced, then we run the risk of excessive costs which defeats the purpose of customization. The cost versus benefit equation makes no sense and amok customization opens up Pandora’s box few years down the line . I …
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