In my previous post I had highlighted how important it is for ERPs to have ability to be customized. But it should be kept in mind that customization does not always mean complexity. Whereas I agree, that with customization, we do have the risk of getting complex, but there has to be a fine balance between customization and complexities. If they are not balanced, then we run the risk of excessive costs which defeats the purpose of customization. The cost versus benefit equation makes no sense and amok customization opens up Pandora’s box few years down the line . I …

Last Friday Samsung release S4, the latest product under their flagship brand Galaxy. Apple had released iPhone 5 in September 2012. We have also seen other tech giants making big announcements such as Surface Tablet from Microsoft, glasses from Google etc. at various points of time. All these advancements and releases by the these technology companies are nothing but their learning from their customers for improvising customer experience. Well, the catch word here is experience. This is not something tangible and which has to be felt to appreciate it. Although these companies manufacture tangible products, they also focus on something …

I remember as a new professional in Logistics, I was taught a bookish definition of Logistics. It said, Logistics means right goods, reaching right people at the right time. Well, as I look back at this definition as it stood then, it seemed fairly accurate. However with the changes in the industry and evolution of IT around Logistics, the definition has undergone change. So what is the new definition of Logistics? Gartner Hype Cycle for emerging Technologies for 2012 puts ‘Big Data’ fairly high on expectations scale and predicts that it will reach Peak of Inflated Expectations  in 2 to …