Freight forwarders, custom brokers and logistic service providers in general are facing spate of problems including growing competition, drop in profitability, unpredictable global demand and increased government regulations. With economic slowdowns or recent recessionary times, the operating pressures on freight forwarders and custom brokers are likely to continue to increase. To alleviate the effect of these external forces, Four Soft offers proven cost effective business process solutions.
Business Process Solutions
Four Soft business process solutions are customized for freight forwarders and custom brokers. Operational business processes such as tracking constitute more than 60% of all operational costs and yet the operational processes provide little or no strategic advantage.
We help you by managing your business processes and provide excellent customer support services to high standards. Four Soft also has a thriving infrastructure with motivated and skilled professionals to provide high quality customer support to your customers through telephones, e-mail and web or window applications.
Four Soft offers the following set of BPO services to the Logistics & Transportation Space.
- Freight settlement support
- Rates and contract synchronization
- Audit the freight invoices
- Billing discrepancy reports, other MIS reports
- GL files for other financial system integration
- Shipment processing
- Order to booking
- Document management
- USCBS – Import security filings
- ISF filings
- Integration with other system
- Status discrepancy reports, other MIS reports
- Rates and contracts management
- Rates and contract synchronization
- Audit the rates data
- Discrepancy reports, other MIS reports
Four Soft ‘s Advantage:
- Rich Domain Experience.
- IT expertise in building applications related to Transportation Domain.
- Effective Process Control mechanisms for complete adherence to pre-agreed Service Level Agreements (SLAs).
- Replication of Freight Settlement process, lesser risks, and long-term cost savings.
- Solutions are driven by active partnerships with industry bodies, customers and unparalleled domain knowledge.
- Customized Approach in deploying solutions best fit client requirements.
Our relentless focus on quality and a deep understanding of your customer needs plus a proven record of operational excellence will take your business to the next level. Be partner with Four Soft and achieve your business goals at reduced cost. Manage your Business Management Process Now Like Never Before!
