Employee confidence gets a boost

According to a recent survey by Kenexa, a global provider of business solutions for human resources, employee confidence has increased in the second quarter 2009. Except Japan, the employee confidence index scores indicate that countries are becoming more positive

Building employee confidence So what are organisations doing to build confidence among their employees? “We feel an important thing to gain an employee’s confidence is to keep all lines of communication open between the employee and all levels of management. Proactive communication on new business developments and strategic decisions help in allaying fear and bringing a sense of continuity to the entire organisation. These communications can include both informal interactions between a reporting manager and the team and formal communications to the employees by the Management and HR,” notes Partha Patnaik - GM-HR & Admin, Four Soft. Adding further to this he says, “Formal communication channels include our monthly internal newsletter (The Foursoftian) which gives updates to all employees, spread across our global offices, on the company’s achievements and key operational activities. “Open Sessions,” where each employee can ask the management any questions pertaining to the micro/macro level work or business environment and regular updates on the intranet are some other means of communications practiced within the organisation.”